Privacy Policy
Last updated: November 2026
This policy explains what information moldremediationfortmyersfl.us collects when you visit the site or call the phone number shown on it, how that information is used and the choices you have. We keep it short and specific on purpose.
Who we are
Moldremediationfortmyersfl.us ("we", "us") is a mold remediation information and call-connection service for Fort Myers and Southwest Florida. We connect homeowners with independent, licensed mold remediation contractors. Our mailing address is 1234 Hemingway Dr, Fort Myers, FL 33912. You can reach us at info@moldremediationfortmyersfl.us or (239) 235-0731.
Information we collect
When you call
- Your phone number, the time and length of the call
- What you tell us about the mold problem, your location and your needs
- A call recording, where the call is recorded for quality, routing and dispute handling
If a call may be recorded, you will be told at the start of the call. If you do not want to be recorded, tell us or end the call.
When you visit the website
- Basic technical data such as browser type, device type, pages viewed and referring page
- Approximate location based on IP address
- Information stored by cookies or similar technologies that help the site work
When you email us
We keep the email address, name and message content you send so that we can reply and keep a record of the conversation.
How we use information
- To connect you with a mold remediation contractor that serves your area
- To pass along the details you gave us so the contractor can prepare for your call or visit
- To respond to questions, feedback and requests
- To improve this website and the quality of the connections we make
- To prevent fraud, abuse and unwanted calls
- To comply with legal obligations
Who we share information with
We share call details with the mold remediation contractor we connect you with, because they need them to help you. We use service providers for telephone routing, call tracking, website hosting and email, and those providers handle data only to perform their services for us. We may disclose information if required by law, to protect our rights or in a business transfer. We do not sell your personal information for money.
Cookies and similar technologies
This site uses a small number of cookies or similar storage to function and to understand how pages are used. You can control cookies through your browser settings. Blocking some cookies may affect how parts of the site work. The site may also load fonts from a third-party font provider, which receives your IP address when the font is requested.
How long we keep information
We keep call records and emails only as long as needed for the purposes above, including resolving disputes and meeting legal requirements. When information is no longer needed, we delete it or make it anonymous.
Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security. Please avoid emailing sensitive data such as payment card numbers or government identification numbers.
Your choices and rights
- Ask what information we hold about you
- Ask us to correct or delete your information
- Ask us to stop contacting you
- Opt out of call recording by telling us at the start of the call
Depending on where you live, you may have additional rights under state privacy laws. To make a request, email info@moldremediationfortmyersfl.us with your name and the phone number you called from. We may need to verify your identity before we act.
Children
This site is for adults who own or manage property. We do not knowingly collect information from children under 13.
Links to other sites
Our pages may link to other sites. We are not responsible for their content or privacy practices, and we encourage you to read their policies.
Changes to this policy
We may update this policy from time to time. The date at the top shows the latest revision. Continued use of the site after changes means you accept the updated policy.
Contact
Questions about this policy? Email info@moldremediationfortmyersfl.us or write to 1234 Hemingway Dr, Fort Myers, FL 33912. See also our terms and conditions.